1. Who We Are

Madinat Alqahwa (City of Coffee) is committed to protecting your privacy. Our website address is: http://Madinatalqahwa.com. For any inquiries regarding your data, please contact our support team.

2. Comments & Interaction

When you engage with our coffee community by leaving comments, we collect the data shown in the comments form. To maintain a high-quality experience and prevent spam, we also record the visitor’s IP address and browser user agent string.

• Gravatar: An anonymized string (hash) created from your email address may be provided to the Gravatar service. Once your comment is approved, your profile picture will be visible to the public alongside your thoughts on our blends. You can view Gravatar’s privacy policy here: https://automattic.com/privacy/.

3. Media

If you are a contributor and upload images to our site (such as reviews or coffee art), please ensure they do not contain embedded location data (EXIF GPS). Other visitors to the website can download and extract this information from images hosted online.

4. Cookies

To enhance your browsing and shopping experience, we use cookies:

• Comments: If you leave a comment, you can opt-in to saving your name and email. This is for your convenience so you don’t have to re-enter details for your next visit. These cookies last for one year.

• Account Access: If you visit our login page, a temporary cookie will determine if your browser accepts cookies; it contains no personal data and vanishes when you close the browser.

• Session Management: Upon login, we set up cookies to save your login info and display preferences. Login cookies last for two days, while “Remember Me” extends this to two weeks.

5. Embedded Content

Articles or product pages on this site may include embedded content (e.g., brewing tutorials, videos, or social media feeds). Embedded content from other websites behaves exactly as if you visited those sites directly. These third parties may collect data, use cookies, and monitor your interaction with the embedded content.

6. Data Sharing & Security

• Password Resets: If you request a password reset, your IP address will be included in the reset email for security verification.

• Spam Detection: Visitor comments are filtered through an automated spam detection service to ensure our community remains a positive space for coffee lovers.

7. Data Retention

• Engagement: Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

• User Profiles: For customers who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except for their username). Our administrators also have access to this information to assist with orders and support.

8. Your Rights Over Your Data

If you have an account or have left comments at Madinat Alqahwa, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data. This excludes any data we are legally or administratively required to keep for tax, legal, or security purposes (such as purchase history).